Updated 22 Sep, 2025

Terms & Conditions

These Terms & Conditions ("Terms") govern your use of services and software products provided by Teenosoft. By engaging our services, purchasing our software, or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our services or purchase our products.

1. Services

Teenosoft provides software development, consulting, and support services as described in a written proposal or statement of work (SOW). Work outside the agreed SOW is considered extra work and may be billed separately.

2. Deadlines & Timelines

Project timelines are estimates and depend on timely client input. Delays in providing materials or approvals may extend the timeline.

3. Project Phases & Extra Work

Any work outside the agreed SOW is Extra Work. Extra Work is billed at the agreed hourly rate or scheduled for the next project phase.

4. Payments

Fees are due as outlined in the invoice or SOW. A deposit may be required before starting work. Late payments may incur interest.

5. Overdue Payments & Suspension

Teenosoft may suspend work if payments are overdue. Clients remain liable for all completed work.

6. Software Products

All software products sold by Teenosoft are digital, non-refundable, and licensed (not sold). By purchasing, the Client accepts that:

  • Non-refundable: Software purchases cannot be refunded once a license key is issued or product downloaded.
  • License: Clients receive a limited, non-exclusive license to use the software as per the license agreement.
  • Support: Support or updates may be provided under a separate maintenance agreement.
  • Intellectual Property: Teenosoft retains ownership of all software code, assets, and underlying IP.

7. Warranties & Disclaimers

Teenosoft provides software and services on a best-effort basis. Except where explicitly stated, all software and services are provided "as-is" without warranties.

8. Confidentiality & Data Protection

Client data is kept confidential. Teenosoft does not sell or share personal information. Data may be used only to contact the client regarding services, projects, or software support.

9. Limitation of Liability

Teenosoft’s liability is limited to the amount paid for the specific service or software license. Teenosoft is not liable for indirect, consequential, or special damages.

10. Termination

Either party may terminate services for material breach if not remedied within 14 days of notice. All completed work is payable. Licenses for software remain active as per the license agreement.

11. Governing Law

These Terms are governed by the laws of South Africa. Disputes will be resolved amicably or in the courts of South Africa.

12. Acceptance

By engaging Teenosoft services or purchasing software, you acknowledge that you have read, understood, and agree to these Terms.

Contact

Questions about these Terms should be sent to info@teenosoft.com.